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  • What shipping services does Loc Em Up Products use to ship and fulfill orders?
    Loc Em Up Products utilizes the United States Postal Service (USPS) to fulfill orders.
  • Do you offer wholesale?
    Yes, we do! Send us an email to and someone from our sales team will be happy to further assist you with your order.
  • How long does it take to ship out my order after payment is completed?
    The shipping and handling time is 3 to 5 days after order completion.
  • How is Shipping calculated for orders?
    All orders' shipping costs will automatically be calculated by the most real time shipping and weight calculations by USPS.
  • If I have questions about my order, how do I contact support?
    For all inquiries on completed and paid orders please email support at Founder@locemup.comand a representative will respond to yu shortly
  • Will the products cause build-up?
    No, our products are all build up free and our locking solution dries clear
  • How to do a patch test
    Thank you for choosing Loc Em Up Products! To ensure your safety and a pleasant experience with our products, we recommend performing a patch test before using Loc Em Up Products. This simple test helps determine if you have any allergic reactions or sensitivities to the ingredients. Here's how to conduct a patch test: 1 Cleanse the skin: Choose a small, discreet area on the inside of your forearm or behind your ear. 2 Apply a small amount of Loc Em Up Products to the chosen area. 3 Allow the product to dry and absorb into the skin. Keep the area untouched for at least 24 hours. 4 Monitor the patch test area during this time. Look out for any redness, itching, swelling, or other signs of discomfort or irritation. If you experience any adverse reactions during the patch test, such as redness, irritation, or discomfort, please discontinue use immediately and consult a healthcare professional. Once you have successfully completed the patch test and have had no adverse reactions, you can confidently proceed to use Loc Em Up Products as directed. We are confident that you will love the benefits it brings to your locs. If you have any questions or concerns, our friendly customer support team is here to assist you. Feel free to reach out to us via email or phone. At Loc Em Up, your safety and satisfaction are our top priorities. We appreciate your trust in our products and look forward to being a part of your loc care journey. Embrace the beauty of your locs with Loc Em Up Products!
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